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Pass and Move FC – Terms and Conditions

All those wishing to attend a Pass and Move FC session must agree to the terms and conditions set out below.
By booking and paying for a session, parents/carers confirm that they have read, understood, and accepted these terms.

1. Booking Terms

  • All bookings are on a first-come, first-served basis.
    Spaces are limited (maximum 10 children per group session, 1 per 1-1 session) to ensure safety and quality coaching.
  • Once payment is received, your child’s place is secured.
  • A registration form should be completed and returned before a child can attend their first session. Please ensure all medical and emergency details are accurate and kept up to date.
  • Late arrivals: Players arriving late may be asked to wait until a suitable point in the session to join for safety reasons. For 1-1 sessions, any time lost due to late arrival cannot be added on or extended, as another session may be scheduled immediately afterwards.
  • Early pickups: If a player needs to leave a session early, please let us know in advance where possible. The session will finish at the agreed time, and missed time cannot be refunded or carried over to future sessions.

2. Refunds and Cancellations

  • If Pass and Move FC cancels or interrupts a session for reasons within our control, we will offer to reschedule or issue a refund.
  • Refunds will not be issued for reasons outside our control (e.g. illness, transport issues, weather conditions, or change of mind), but we will try to rearrange the missed session where possible.
  • If you know your child cannot attend, please notify us at least 48 hours in advance by phone, WhatsApp, or email.
    We understand last-minute situations happen — we’ll always do our best to be flexible.
  • Block bookings: If you cancel future sessions with at least 48 hours’ notice, you will be refunded or credited for those remaining sessions.

3. Payments

  • Payment must be made to Pass and Move FC’s business account at least 48 hours before the session.
  • Payments confirm your child’s place. Receipts are sent via email.
  • Block bookings guarantee your child’s place for consecutive sessions.
  • Payments should be made through our official booking system. Cash is accepted only as a last resort.
  • For block bookings: You may pay for 5 sessions upfront, book the first one online, and then contact us by phone or email to schedule the remaining sessions. We’ll confirm your additional bookings by phone and email.

4. Communication

  • We may contact you via WhatsApp, text, phone, or email regarding bookings, updates, cancellations, emergencies, or upcoming sessions.
  • By providing your contact information, you consent to receive these communications.
  • Please ensure your contact details remain up to date at all times.

5. Sessions and Safety

  • Sessions are designed for children aged 6–10 years, unless otherwise stated.
  • Maximum group size: 10 children per group session, 1 per 1-1 session.
  • Parents/carers must ensure children are dropped off and collected on time and signed in/out as required.
  • All coaches are FA qualified, DBS checked, First Aid trained, and follow FA Safeguarding guidelines.
  • Liability: Pass and Move FC is not liable for injuries or accidents arising from normal participation in football activities.
  • Weather policy: Sessions may be cancelled or rescheduled in extreme weather for safety. Notice will be given as early as possible.
  • Photography/Video: Media will only be taken and used for marketing or social media if consent has been given on your registration form.

6. Birthday Parties and Holiday Courses

  • These are run separately from our regular sessions and may have different booking and payment terms.
  • Full details will be provided at the time of booking.

7. Data Protection (recommended new section)

  • All personal information is handled in accordance with UK GDPR and FA Safeguarding policies.
  • Contact and medical details are used only for safety, communication, and administrative purposes related to Pass and Move FC activities.
  • We will never share your information with third parties without consent.

8. Contact Us

📧 Email: passandmovecoaching@outlook.com
📱 Phone/WhatsApp: 07557 733389

Policy last reviewed: 04/10/2023
Next review due: 04/01/2025